개인정보처리방침

Oct 15, 2024

EarningBirds (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share information when you use our website and services (collectively, the “Service”).

By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of data from users (both testers and companies) when they use our Service:

Personal Information

  • Name

  • Email address

  • Service URL (provided by company users)

Usage & Behavioral Data

  • Survey and test responses

  • Session replays (screen recordings, click tracking, scrolls, etc.)

  • Browser type and version

  • Device type and operating system

2. How We Collect Information

We collect information in the following ways:

  • When you sign up and create an account

  • When you participate in a usability test

  • When you interact with our widgets and embedded tools

  • Automatically via cookies and session tracking tools

3. Use of Information

We use your information for the following purposes:

  • To provide, maintain, and improve the EarningBirds Service

  • To allow companies to run usability tests and analyze feedback

  • To analyze behavioral data and generate UX reports

  • To manage user accounts and provide customer support

  • To monitor and secure our infrastructure

  • To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data and enhance the user experience. These include:

  • Session replay technologies

  • Clickstream tracking

  • Browser storage

At this time, we do not offer cookie preference controls or opt-outs, but we plan to provide this in future updates.

5. Data Retention

We retain collected personal data for as long as necessary to fulfill the purposes outlined in this policy.
If you delete your account, we will delete your data unless we are legally required to retain certain information.
(Note: We are currently evaluating our default data retention period and will update this section accordingly.)

6. Data Storage & Location

Data collected by EarningBirds is primarily stored through Cloudflare infrastructure.
While session data is known to be stored in South Korea, other infrastructure locations may vary depending on Cloudflare’s global distribution. We are working to ensure full transparency in future updates.

7. Third-Party Services

We currently use Google Analytics to understand usage patterns and improve the Service.

We do not sell or share your personal information with third parties for marketing purposes.

8. Your Rights

At this time, we do not provide built-in tools to access, correct, or delete your personal data.
However, you may submit requests or questions at any time via contact@earningbirds.com. We will do our best to respond in a timely and respectful manner.

9. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or destruction. These include:

  • Access controls

  • Encrypted storage

  • Secure session handling

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users by updating the effective date and posting the revised version on our website.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 contact@earningbirds.com
🌐 https://www.earningbirds.com